microsoft dynamics CRM – features
empower your entire organization
Microsoft Dynamics CRM has the right features that fit - your people, your business and your environment:
Manage Data Intelligently
Help people import data rapidly and consistently so they can start working right away while preserving the integrity of your valuable customer information and reducing the risk of errors. Microsoft Dynamics CRM provides easy-to-use tools for accurate, repeatable data imports, including detection and merge or deletion of duplicate records.
Align Business and Technology
Choose how you implement and how you use your CRM system so that you can tailor the solution to match your unique business. Microsoft Dynamics CRM allows you to choose on-demand, on-premise, and hybrid deployments with flexible licensing options that preserve your ability to adapt as business requirements change.
Support Global Business Requirements
Compete on a global basis with enhanced support for multiple languages, currencies, and time zones. Microsoft Dynamics CRM enables your organization to work seamlessly in multiple languages and currencies, whether at a single location or across the globe.
Effectively Manage CRM
Provide administrators with real-time visibility into how the CRM system is functioning and enable them to identify and resolve issues quickly. Diagnostic viewers and troubleshooting tools in Microsoft Dynamics CRM enable your IT staff to keep the system running responsively every day and reduce losses caused by unscheduled downtime.
Improve Management Efficiency
Enable your IT team to deliver powerful CRM capabilities while keeping costs under control. Centralized management, streamlined tools, and painless upgrades to Microsoft Dynamics CRM help improve efficiency so IT professionals can concentrate on strategic business initiatives.
Deliver Availability, Performance, and Scalability
Ensure that your CRM data is available when it’s needed without interruption. Microsoft Dynamics CRM includes significant enhancements to availability, performance, and scalability to help ensure that CRM data is available 24 hours a day and 7 days a week, no matter the size of your organization.
Quickly Develop, Innovate, and Deploy
Customize and extend your CRM solution with sophisticated and flexible development tools based on standard technologies. Microsoft Dynamics CRM is built on the .NET platform, allowing you to call upon a deep pool of existing developer talent to help make your customization effort fast and cost-effective.
To see what a world class solution from Western Computer can do for your company’s customer relationship management, schedule a free demo today.
