Lead Consultant

The Role:

The Lead Functional Consultant Role is a key position within the team, responsible for leading a group of functional staff members. This role primarily involves billable work while also encompassing administrative tasks related to team management. Key responsibilities include conducting annual performance reviews, providing coaching and feedback, managing employee satisfaction issues, building and maintaining growth plans, evaluating skill sets, driving company goals and initiatives, and achieving proper utilization rates.

Key Responsibilities:

  • Direct Management of Functional Staff:
    • Serve as the direct supervisor for a team of functional staff members, providing guidance, support, and mentorship to ensure their success and development.
  • Billable Resource and Administrative Tasks:
    •  Perform billable work within the team's functional area while also handling administrative tasks related to team management, such as coaching, resource allocation, and performance tracking. •
  • Annual Performance Reviews:
    • Conduct annual performance reviews for team members, providing constructive feedback, setting goals, and identifying areas for improvement or development.
  • Coaching and Growth Development:
    • Provide ongoing coaching and feedback to team members to support their professional growth and performance enhancement.
    • Develop and maintain growth plans for team members, outlining opportunities for skill development, career advancement, and personal growth.
    • Evaluate the skill sets of team members regularly to identify strengths, weaknesses, and areas for improvement, and take appropriate actions to address them.
  • Employee Satisfaction Management:
    • Address and manage employee satisfaction issues, ensuring a positive and productive work environment for all team members.
    •  Driving Company Goals and Initiatives:
    • Align team efforts with company goals and initiatives, driving progress and contributing to the overall success of the organization.
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  • Utilization Rate Achievement:
    • Ensure proper utilization rates are achieved optimizing resource allocation and project profitability.

Who you are:

Bachelor's degree in a relevant field; additional certifications or advanced degrees are a plus.

  • Proven experience in a leadership or supervisory role, preferably within a professional services environment.
  • Strong understanding of the functional area and relevant industry standards and practices.
  •  Excellent communication and interpersonal skills, with the ability to motivate and inspire team members.
  • Demonstrated ability to conduct performance reviews, provide feedback, and manage employee development. T

The Perks:

Competitive Compensation: Anticipate a competitive salary plus bonus for this role.

Comprehensive Healthcare Coverage: Rest easy with access to thorough healthcare coverage for you and your family. As part of our commitment to our team, we cover the costs of your medical benefits.

Financial Planning with a 401(k): Secure your financial future with our accessible 401(k)-retirement plan. We're here to support you in building a solid foundation for your financial well-being.

Work-Life Balance: Recognizing the importance of downtime, we offer paid time off for vacations, holidays, and the occasional sick day. We understand the value of working hard and encourage you to take time to recharge.

Remote Work: Experience the flexibility of working remotely from a location that suits you best. We believe in providing you with the freedom to choose where you work.

Who we are:

We have been on an exciting mission since 1987 to partner with customers as they transform and grow their businesses. As a Microsoft Solution Partner, we are recognized as a top partner. We owe that success to our team of 150+ Microsoft Dynamics 365 and Power Platform solutions experts who pair business needs with system capabilities to create the recipe for success. We are continuously innovating to maximize our customers’ technology investments. From our IP products to our teams who always have a little fun, we are not your average ERP company.

We encourage you to apply even if you feel that you do not meet all of the above qualifications. Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. Western Computer encourages you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application