A 30-minute look at how Copilot works inside Dynamics 365 Sales — built for sales and RevOps leaders.

Your reps didn't take a sales job to update records. But between logging notes, chasing opportunity updates, and writing follow-ups, the CRM quietly eats hours they could spend with buyers.

In this session, Michael Rich from Western Computer demos what Copilot actually does inside Dynamics 365 Sales today — asking your sales data questions in plain language, drafting emails, prepping for meetings, and keeping records current with a short prompt. Microsoft's Maria opens with where this fits in the Dynamics 365 roadmap.

Western Computer has spent 35+ years and 1,250+ implementations helping teams get real value out of Dynamics. This is a practical look at what's live now and how to turn it on.

Copilot for Sales is evolving fast, and Microsoft keeps adding to it — so we'll demo the most current capabilities available as of the session, not a fixed slide from months ago.

What You'll Learn

• What Copilot does inside Dynamics 365 Sales today — the real features, not the roadmap
• How the Cowork plugin lets reps ask their sales data questions in plain language
• Where Copilot saves the most time across the selling day
• What it takes to turn Copilot on for your own team

Webinar Details

Date: Tuesday, September 15, 2026 

Time: 9:00 am PST | 12:00 pm EST

Duration: Approx. 30 minutes