What’s new. What matters. What to do next. 

Release Wave 1 introduces important updates across Dynamics 365 Customer Engagement, including Sales, Customer Service, and related apps. In this live launch event, we will walk through what has changed, what deserves attention now, and how to plan next steps that improve visibility, productivity, and customer experience. 

Event details 
Date: May 6, 2026 
Time: 11 am - 12pm PST 
Format: Live virtual event 
Cost: Complimentary 

Reserve Your Spot Now 

Hosted by Western Computer, a Microsoft Dynamics partner focused on practical adoption and measurable outcomes. 

 Why Release Wave 1 matters 

Customer-facing changes add up 
New features can impact sales processes, service workflows, reporting, and user adoption. 

Enablement requires intent 
Not every update should be turned on immediately. Knowing what to prioritize improves outcomes. 

Clarity drives consistency 
Understanding platform changes helps teams maintain clean data, consistent processes, and better visibility. 

What we will cover 

• Overview of Dynamics 365 CE 2026 Release Wave 1 

• Key updates across Sales and Customer Service 

• Changes impacting pipelines, case management, and reporting 

• Admin, security, and governance considerations 

• AI and Copilot related updates 

• How to decide what to enable now versus later 

• Live Q&A 

 Frequently asked questions 

Is this event only for current customers? 
No. This session is open to current users, prospects, and organizations evaluating Dynamics 365 CE. 

Will the session be recorded? 
Yes. Registered attendees will receive access to the recording after the event. 

Is this session technical or functional? 
It covers both, with a practical focus on real-world usage and business impact. 

Can I share this with my team? 
Yes. Each attendee should register individually to receive access details. 

Reserve your seat today 

May 6, 2026 |  11 am - 12pm PST  | Live virtual event