---
title: Canceling a Case in Dynamics 365 for Customer Service
description: Cancel a case in Dynamics 365 for Customer Service, Part 9, to close unnecessary records, maintain data integrity, and streamline case management.
---

[Instructional Videos ](https://www.westerncomputer.com/resources/instructional-videos)

# [Canceling a Case in Dynamics 365 for Customer Service](https://www.westerncomputer.com/resources/instructional-videos/dynamics-365-for-customer-service-part-9-cancel-a-case)

 Written by [Western Computer](https://www.westerncomputer.com/resources/instructional-videos/author/western-computer) | May 7, 2019 1:45:00 PM

Watch this video to learn how to cancel a case in Dynamics 365 for Customer Service. Are you interested in seeing a personalized demo? 

Contact us for a personalized demo: [https://bit.ly/32ChDNg](https://bit.ly/32ChDNg).

[View full post](https://www.westerncomputer.com/resources/instructional-videos/dynamics-365-for-customer-service-part-9-cancel-a-case)

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