Your ERP solution is a powerful platform that enables your business to grow, boost productivity and profitability, and improve customer satisfaction. Your software delivers these benefits through very knowledgeable users.
Our in-house experts are uniquely qualified to create a flexible ERP training program for your employees and provide educational resources and support for as long as you need. We will work with you to create a training program tailored to your particular requirements, including:
After training and your ERP solution goes live, we will continue to offer ongoing support services as needed including troubleshooting assistance, mission-critical support, resolve operational and compatibility questions, and support during system upgrades. When needed, users can turn to our online customer support web portal to get quick answers and resolutions.
"Western Computer understands how our business operates and the challenges we face running workflows as efficiently as possible. This combination enables them to adapt technologies to the way we prefer to run our business.”
ERP Functional Consultant and Project Manager
Investments Hardware Limited
Inadequate or poorly planned training programs will lead to poor user adoption and support for the ERP solution you are implementing. If your employees aren’t adequately prepared, they are not likely to be comfortable using the system and may avoid it altogether. Take advantage of the training and support services offered by our in-house experts and ensure a solid ROI when your ERP system goes live.
Contact Western Computer to learn about our expert, flexible ERP training, and support services.
When you subscribe to a service plan for your Microsoft Dynamics solution, you have training available at your fingertips anytime you need it. Microsoft CustomerSource offers:
With CustomerSource, you can access your account information, technical software updates and downloads, information about events, online support, and much more – available 24 hours a day, right at your computer.
Do you have new employees who would benefit from training?
Microsoft Dynamics never stops expanding, so ongoing education and training to stay abreast of new functionality and usability improvements is an important part of the Microsoft Dynamics community. We encourage our customers to take advantage of community events where you can get a rich training experience.
In addition, there are annual user group meetings: D365/AX User Group (AXUG), NAV User Group (NAVUG) and CRM User Group (CRMUG). Run by an independent organization, these multi-day events offer simultaneous tracks filled with topics presented by actual users or invited Microsoft employees. User groups also offer several webinars and podcasts every month covering a variety of subjects.