ERP ROI Calculator
When you're considering a new software solution—especially one that requires a significant investment—the first step is to determine your current situation to determine the potential return on that investment. What is the potential ROI of a new cloud ERP solution for your company? Answer these 13 questions to determine whether a modern cloud ERP makes sense.
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QUESTION 1 of 13
How much time and effort does it take to perform a financial audit?
Why this is important - Having the necessary information for an audit immediately accessible, including signature approvals, audit logs that document changes and deletions to transactions, and demonstration of segregation of duties by assigning minimum access rights to users by roles minimizes the time it takes for audit preparation. These features and more are part of a modern ERP solution.
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QUESTION 2 of 13
How confident are you in the completeness and accuracy of your financial audit documentation?
Why this is important - Any doubt about the completeness and accuracy of your documentation when preparing for an audit indicates a failure in your preparedness and process.
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QUESTION 3 of 13
How long does it take to perform a month-end close?
Why this is important - For some companies, it can take more than a week to close their books for the month. A modern ERP can significantly reduce the time to close the books for the month, sometimes reducing the time from days to hours.
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QUESTION 4 of 13
How much are you paying in inventory carrying costs?
Why this is important - Having the necessary information for an audit immediately accessible, including signature approvals, audit logs that document changes and deletions to transactions, and demonstration of segregation of duties by assigning minimum access rights to users by roles minimizes the time it takes for audit preparation. These features and more are part of a modern ERP solution.
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QUESTION 5 of 13
What are your existing ERP costs relative to your budget?
Why this is important - On-premises ERPs can eat up a lot of your capital for investments in other areas of the company, plus it is often a strain on your personnel who have to maintain the hardware and operating systems, perform backups, and ensure continuous operations. A modern cloud-based ERP can save on those costs, plus provide automatic updates, security, and backups for you.
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QUESTION 6 of 13
How good is your security and compliance monitoring and reporting?
Why this is important - Some companies that suffered a ransomware attack remained unable to retrieve any of their data, even after they had paid the ransom. Other companies that suffered attacks that exposed Personally Identifiable Information (PII) had fines and penalties amounting to hundreds of millions of dollars. Awareness of every avenue a bad actor can take to access your system (your "attack surface") is critical to protecting yourself from a security breach. Most cloud providers can provide better protection from a security breach than most companies can afford. While the cost of security measures can be calculated, the cost of a security breach cannot. Be aware of the potential costs associated with a breach.
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QUESTION 7 of 13
How confident are you with your security and compliance efforts?
Why this is important - Security is more than virus and ransomware protection. It includes internal safeguards within the software application (for example, user/role permissions, segregation of duties, and security safeguards on remote access by application programming interfaces), network security (for example, after-hours remote access, intrusion detection, virus detection, and high availability), and building security (for example, secure access to the building, secure access to the computer room, secure access to terminals and devices that can access business software). This question determines the confidence that your security measures keep your software safe from internal and external bad actors and comply with applicable laws and regulations for your industry.
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QUESTION 8 of 13
How much time and effort does it take to upgrade your current ERP software?
Why this is important - If you currently have an older, on-premises ERP, your IT staff might postpone updating the software because it might break something, or the existing hardware or operating system can't handle running the new software. In fact, some companies never update their software. These companies miss out on many new features and functions in the latest releases, including security patches. These ERP updates often include new features that can replace third-party add-on products that companies are still paying for because they refuse to upgrade their software. Updates to most cloud-based ERPs happen automatically, so you are always on the current release and taking advantage of all the new features available in the software.
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QUESTION 9 of 13
Which areas do you feel you need the most improvement?
Why this is important - As companies grow, they often retain their old, familiar processes, such as counting inventory, pick-pack-and-ship, and printing labels manually. Modern ERP systems can reduce the time required to perform manual processes, such as automating timesheet entry or supporting OCR and RFID scanners to accelerate inventory counts, order fulfillment, and "dock-to-stock." Also, consider that more efficient order fulfillment means you can grow your business with the same number of employees.
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QUESTION 10 of 13
How do you measure your customer satisfaction?
Why this is important - Customer Satisfaction is a valuable way to measure your performance and reflects how your customers view your company's products and services. There are many ways to measure your Customer Satisfaction. The more methods you use, the more accurate your measurement is.
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QUESTION 11 of 13
How would you rate your customer satisfaction?
Why this is important - Customer satisfaction is an intangible quantity but still important. Dissatisfied customers might simply stop visiting your store or buying your product without saying anything. And word of mouth is not only your best advertising but can also be your worst nightmare in the case of bad reviews. Factors affecting customer satisfaction include product availability in stock, order accuracy, prompt delivery, and customer service. Modern ERPs can help you improve productivity in these and many other aspects of your operations, resulting in greater customer satisfaction.
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QUESTION 12 of 13
How much time and effort are spent onboarding and training new employees?
Why this is important - Bringing on a new employee can be difficult using manual processes. Onboarding a recently acquired company using manual processes can be almost impossible. The automation features of modern ERP systems can reduce the time and costs of onboarding by streamlining the process.
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QUESTION 13 of 13
How would you rate your employee satisfaction?
Why this is important - Taking full advantage of your ERP includes ensuring your employees are adequately trained on its features and functions. Many companies try to save money by not paying to train their employees on the new system. Not only do they not know how to utilize the ERP to its full potential, but they also often fall back into old patterns, using Excel spreadsheets rather than learning the new ERP. Confidence in the new system leads to greater productivity throughout the company, which helps increase overall employee satisfaction.
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