Dynamics 365 for Customer Service: Part 7 Re-assign a case
Watch this short video to learn how to re-assign a case in Dynamics 365 for Customer Service. Are you interested in....
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Recent Instructional Videos
Recent Instructional Videos
Dynamics 365 for Customer Service: Part 6 Create a case
Watch this video to learn how to create a case in Dynamics 365 for Customer Service. Are you interested in seeing a....
Q&A: How can equipment which is on rent be found using DynaRent in D365 Finance Operations
This week's question: How can equipment which is on rent be found using DynaRent in Dynamics 365 for Finance and....
Dynamics 365 for Customer Service: Part 5 Add a case to a queue
Watch this video to learn how to add a case to a queue in Dynamics 365 for Customer Service. Are you interested in....
Q&A: How Can Dimensions be Used with Jobs in D365 Business Central
This week's question: How can dimensions be used with Jobs in Dynamics 365 Business Central. Answered by Telka Clem,....
Dynamics 365 for Customer Service: Part 4 Setup Routing Rules
Watch this short video to learn how to setup routing rules in Dynamics 365 for Customer Service. Are you interested in....